Healing the Trust Deficit:
How to Engage Patients Through
Transparency and Reputation
Session Description:
Trust is the cornerstone of healthcare, yet today’s ecosystem is facing a profound trust deficit. Patients are increasingly skeptical of the healthcare system due to concerns around transparency, costs, access, and lack of engagement from their providers. This decline in trust has far-reaching consequences, not only impacting patient satisfaction but also influencing outcomes, retention rates, and provider reputation.
This session will explore the multifaceted nature of trust in healthcare, from the relationships between providers and patients to the broader perceptions of the industry at large. Attendees will gain valuable insights into why trust has diminished and how to rebuild it through a strategic combination of transparent communication, social proof, and patient-centric practices.
During this engaging session, Jen Marcos, Senior Account Executive at rater8, will examine strategies to enhance trust at every stage of the patient journey. Attendees will learn how clear communication about treatment plans, billing practices, and care delivery can alleviate common patient concerns. Additionally, this session will highlight how healthcare organizations can use social proof, including online reviews and testimonials, to build a stellar reputation that attracts new patients and keeps them coming back.
Session Objectives:
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Southern Nevada Joint Association Holiday Mixer!
Thursday, December 4, 2025 | 5:30 PM to 9:00 PM (PT)
Sierra Gold
6515 South Jones Blvd., Las Vegas, NV 89118
Bring an unwrapped toy(s) for the Nevada Childhood Cancer Foundation!
Members - $20 | Non-Members - $30
Students - $10
THANK YOU TO OUR SPONSORS!
Northern Nevada Joint Association Holiday Mixer!
Thursday, December 11th | 5:30 PM to 8:00 PM (PST)
X-Golf Reno
Located in Shayden Summit, 13925 S Virginia St Ste. 234, Reno, NV 89511
Please donate an unwrapped toy for donation or donate to the Food Bank.
Come Jingle and Mingle with other Northern Nevada Healthcare Professionals on Thursday, Dec. 11th at 5:30 pm at X-Golf Reno. We will have drinks, apps, and a golf simulator!
We encourage you to bring an unwrapped toy for the Northern Nevada Children's Cancer Foundation or donate to the food bank
Members - $20 | Non-Members - $25
Establishing a Managed Care Strategy
Presented By: Mike Scribner,
Principal - Strategic Healthcare Partners, LLC
Creating and assessing a managed care strategy can be overwhelming due to market nuances, products, and provider shifts; just to name a few obstacles. We will outline how best to simplify your approach and dive into the key pillars of such planning. This includes key components such as provider enrollment, contract language review, negotiation tactics, and analytics to best develop a manageable plan by payor and product. We will also highlight trends in policy, revenue cycle analysis, relationship management, and performance review necessary to assess your payors. Afterwards, you should have more tactics to build leverage and level the playing field.
Present recent and current market trends.
Data to support other presentation objectives.
Outline of best practices and recommendations.
Southern Nevada & HFMA Joint Event
Thursday, March 5th | 5:00 - 8:00 PM
PopStroke Las Vegas
6617 S Las Vegas Blvd., Las Vegas, NV 89119
Join us for an evening of networking, education, and fun!
Don’t miss the Southern Nevada & HFMA Joint Event at PopStroke Las Vegas! Kick off the night with appetizers and networking, followed by an engaging panel discussion featuring healthcare leaders, and then unwind with dinner, drinks, and golf in a one-of-a-kind venue.
This is the perfect chance to connect with colleagues, gain valuable insights, and enjoy a lively evening in Las Vegas!
HLA NV & HFMA Member $50 Non-Member $60
Event Timeline:
5:00 - 5:45PM - Registration/Check In/Appetizers
5:45 - 6:30PM - "Value Based Care in the Specialty Care Setting"
Moderator: Tommy Ahsan, Director of Value Based Care, Kidney Specialists of Southern Nevada Panelists:
6:30 - 8:00PM - Dinner/Golf
About the Panel Discussion: Healthcare professionals and organizations are under increasing pressure to improve patient outcomes while managing rising costs. In this session, three industry leaders will share how their organizations are addressing these challenges through innovative approaches to value-based care in specialty settings.
Sponsorship Opportunities: Logo on all marketing & company intro microphone time at event!
Solo Event Sponsor: $5,000 (1 available, once sold the co-event sponsor option will become unavailable)
Co Event Sponsors: $1000, $1,500 or $2,500 (no maximum on number of sponsors)
THANK YOU TO OUR GOLF SPONSOR!
SAVE THE DATE!
Southern Nevada Women's Leadership Breakfast
Lead Boldly: Advancing Healthcare
Through Courage and Connection
Thursday, April 23, 2026 | 8:00AM – 11:00AM
Select Health Nevada Headquarters
6795 Agilysys Way, Suite 120, Las Vegas, NV 89113
Breakfast included!
Save the date for an engaging morning of breakfast, networking, and inspiring discussions at the 2026 Southern Nevada Women's Leadership Breakfast!
Discover valuable insights on how women can lead with influence, mentor others, and maintain a strong, authentic voice in today’s dynamic workplace. Don’t miss this opportunity to connect with fellow leaders and gain actionable strategies for success!
CHARITY PARTNER: St. Jude's Ranch for Children
A portion of the profits from this event will benefit St. Jude's Ranch for Children - whose mission is to transform the lives of abused and at-risk children, young adults and families by empowering them to create new choices and new hope in a caring community.
Thank You To Our Royal Corporate Sponsors
Healthcare Leaders Association of NevadaE: info@hlanv.org | P: 866-492-3590 PO Box 3403, Hamilton, NJ 08619