Northern Nevada April Member Meeting
Burned Out and Barely Holding It Together: Minimize Fatigue, Turnover, and Medical Errors Through Better Team Communication
Tuesday, April 14th, 2026 | 8:00AM - 9:00AM
Sierra Neurosurgery Group
5590 Kietzke Lane, Reno, NV 89511
Presented by: Alexia Vernon,
Step into Your Moxie
Session Description:
In healthcare practices, communication failures don’t start in the exam room—they start at the front desk, where administrative staff and practice leaders manage nonstop patient flow, emotional intensity, and operational pressure with little margin for error. These breakdowns have serious consequences: communication failures contribute to an estimated 250,000 deaths annually, making them the third-leading cause of death in the U.S. (Johns Hopkins).
For administrative leaders, sustained overload and urgency keep the nervous system locked in survival mode. When people are dysregulated, communication at work deteriorates—not just with others, but internally. Self-talk becomes reactive, boundaries erode, and concerns go unspoken in the name of “getting through the day.”
In this session, participants will learn how to interrupt this burnout–communication cycle in real time. Front-line administrative leaders will explore how nervous system regulation, self-talk, and somatic awareness directly affect their ability to communicate clearly under pressure, set boundaries, and speak up before problems escalate. They’ll discover simple tools to restore energy throughout the workday, and learn how to articulate needs and limits in ways that reduce stress, protect patient flow, and improve performance—so speaking up becomes a stabilizing force rather than another drain on already limited capacity.
NO FEE TO ATTEND!
About Alexia:
Dubbed a “Moxie Maven” by the White House Office of Public Engagement for her unique and effective approach to communication and leadership development, Alexia Vernon is the founder and CEO of Step into Your Moxie. A sought-after speaker, coach, and leadership consultant, through Step into Your Moxie, Alexia equips healthcare leaders and professionals to develop the vocal empowerment skills needed to advocate for themselves, their teams, and their patients—especially in high-stakes situations. Her trauma-sensitive coaching and training programs use role-play, improvisation, storytelling, and emotional intelligence (EQ) to help leaders foster trust and psychological safety, strengthen team communication, drive better patient outcomes, and promote greater staff well-being.
Alexia’s work has been featured on/in CNN, NBC, ABC, CBS, Entrepreneur, Inc., and Women’s Health. Alexia has delivered keynotes as well as coaching and training programs for clients such as Google, HCA Healthcare, St. Jude Children's Research Hospital, Medtronic, PreludeDx, and RTC of Southern Nevada. She is the author of the multi-award-winning book, Step into Your Moxie: Amplify Your Voice, Visibility, and Influence in the World, and the creator of the popular LinkedIn Learning course, Communicating to Drive People to Take Action. Learn more about Alexia at StepIntoYourMoxie.com
